LINEUPBRIDGE PAYMENT TERMS

1.1 A booking is not confirmed until: (a) the DJ has accepted the relevant booking request; and (b) the Organizer has successfully paid the full agreed booking amount through the Platform.

1.2 The Organizer shall pay the full booking amount at the time of booking confirmation.

1.3 Payments are processed through LineupBridge’s designated third-party payment provider.

2.1 Following successful payment, the booking amount shall be held through LineupBridge’s designated payment provider pending completion of the relevant event.

2.2 Following successful completion of the event, LineupBridge shall: (a) deduct the applicable platform commission and/or service fees; and (b) release the remaining amount to the DJ.

2.3 Following the scheduled completion of the event, the DJ shall confirm through the Platform or through an automated confirmation link sent by LineupBridge to the DJ’s registered email address that the agreed performance has been completed. The DJ’s confirmation is a mandatory step in the payout process, and no payment shall be released to the DJ unless and until such confirmation has been received by LineupBridge.

2.4 Following the DJ’s confirmation, the Organizer shall be immediately notified and requested to acknowledge completion of the performance or notify LineupBridge of any non-performance or material breach. If the Organizer acknowledges completion, the relevant payout shall be processed for release to the DJ within three (3) business days, subject to the applicable LineupBridge fees and any payment provider processing requirements. If the Organizer does not respond within 48 hours after receiving the notification, and no dispute has been raised, the performance shall be deemed acknowledged and LineupBridge may proceed with the payout in accordance with this Clause.

The following cancellation terms apply to confirmed bookings:

More than 15 days before the event: The Organizer receives a 100% refund of the booking amount. LineupBridge will not retain any platform commission or service fee.

Between 15 days and 3 days before the event: The Organizer receives a 50% refund. The remaining 50% is released to the DJ, subject to the applicable LineupBridge commission and/or service fees.

Less than 3 days before the event: The booking amount is non-refundable and shall be released to the DJ, subject to the applicable LineupBridge commission and/or service fees.

Any cancellation compensation payable to a DJ is intended to compensate for the loss of the confirmed booking, including potential alternative booking opportunities, preparation, scheduling commitments and related commercial arrangements.

4.1 If the DJ cancels a confirmed booking for reasons that do not qualify as Force Majeure, the Organizer shall receive a full refund of the booking amount.

4.2 If the DJ fails to attend or perform the agreed services without valid justification or Force Majeure, the Organizer shall be entitled to a full refund of the booking amount.

A Force Majeure Event means an event beyond the reasonable control of the affected party that prevents performance despite reasonable efforts, including:

serious illness or medical emergency supported by reasonable evidence; government restrictions or legal prohibitions; travel bans or major transportation disruptions; or natural disasters.

Force Majeure does not include double bookings, poor calendar management, or personal or commercial preference decisions.

6.1 Following the DJ’s confirmation of performance as per clause 2.3, the Organizer shall be notified by LineupBridge and shall have 48 hours from receipt of such notification to raise any claim concerning non-performance or material breach. If no such claim is raised within this period, the Organizer shall be deemed to have acknowledged successful completion of the performance.

6.2 Where a dispute is raised within this period, LineupBridge may temporarily withhold the relevant funds while reviewing the circumstances and evidence submitted by the parties.

6.3 LineupBridge may facilitate a reasonable resolution but is not required to act as a formal adjudicator between the Organizer and DJ.

6.4 LineupBridge may determine whether funds should be released to the DJ or refunded to the Organizer, in whole or in part, in accordance with the LineupBridge Terms and Conditions.

7.1 Refunds shall be processed through the original payment method and remain subject to the processing timelines of the relevant payment provider.

7.2 Refund amounts may be reduced by third-party costs actually incurred in connection with the original transaction or refund, including payment processing fees, banking charges and currency conversion costs.

Such amounts are third-party charges and are not commissions retained by LineupBridge.

The Organizer and DJ may mutually agree in writing, including through the Platform messaging system or email, to a different financial arrangement following cancellation.

This may include a full or partial refund, revised allocation of the booking amount, or waiver of an amount otherwise payable.

Any such arrangement is subject to confirmation and implementation by LineupBridge.

9.1 LineupBridge is not a bank, payment institution or financial institution.

9.2 Payment processing, holding and transfer of funds are facilitated through third-party payment providers and may therefore be subject to their processing requirements, verification procedures and applicable terms.

9.3 LineupBridge may delay, withhold or suspend a payment or payout where reasonably necessary for:

(a) dispute resolution; (b) fraud prevention; (c) identity or account verification; or (d) compliance with applicable law or regulatory requirements.

These Payment Terms should be read together with the LineupBridge Terms and Conditions.

In the event of any inconsistency, the full Terms and Conditions shall prevail.